Contact Information

Last Updated: July 2026

We're here to help with your packaging needs. Whether you're looking for a quote, need assistance with an existing order, or have a question about our products, our team is ready to assist.

General Enquiries

IMPACKED

Website
https://impacked.co

Email
orders@impacked.co

Business Hours

Monday – Friday: 8:30 AM – 5:00 PM (AEST)
Saturday & Sunday: Closed

Public holiday hours may vary.

Sales & Quotations

For new projects, custom packaging solutions or pricing enquiries, please email us with as much detail as possible, including:

Product type
Packaging style
Dimensions
Quantity required
Artwork (if available)
Delivery location

Our team will provide a tailored quotation and recommendations based on your requirements.

Existing Orders

If you're contacting us about an existing order, please include:

Your order number
Business name
A brief description of your enquiry

This helps us respond as quickly as possible.

Artwork & Design Support

Need help preparing your artwork?

Our team can assist with:

Packaging templates (dielines)
Print-ready artwork
Design adjustments
File setup guidance
Print specifications

Shipping & Delivery

For delivery updates or shipping enquiries, please contact us using the details above. Where available, tracking information will be provided once your order has been dispatched.

Response Times

We aim to respond to all enquiries within one business day. During busy periods, response times may be slightly longer, but we'll always do our best to assist you as quickly as possible.

IMPACKED
Packaging Without Compromise

Contact information